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Legal Agreement

Terms of Service

Please read these terms carefully before using our manufacturing services. These terms govern your relationship with Array Clothing and establish the conditions under which we provide our services.

Effective Date: January 2025

Agreement to Terms

  • By accessing and using Array Clothing's services, you agree to be bound by these Terms of Service
  • These terms apply to all visitors, users, and clients of our manufacturing services
  • We reserve the right to modify these terms at any time with notice
  • Continued use of our services after changes constitutes acceptance of new terms
  • If you disagree with any part of these terms, you may not use our services

Manufacturing Services

  • Minimum order quantities (MOQ) apply as specified in quotations
  • Lead times are estimates and may vary based on order complexity and volume
  • Custom designs and specifications must be approved before production begins
  • We reserve the right to refuse orders that don't meet our quality standards
  • Sample approval is required before bulk production commences
  • Changes to approved designs may incur additional costs and time

Pricing & Payment

  • All prices are quoted in USD unless otherwise specified
  • Quotes are valid for 30 days from the date of issue
  • Payment terms: 50% deposit upon order confirmation, 50% before shipment
  • Additional charges may apply for rush orders or design changes
  • Payment must be received before order production or shipment
  • Late payments may incur interest charges as per applicable law

Orders & Cancellations

  • Orders can be cancelled before production begins with written notice
  • Deposits are non-refundable once production has started
  • Cancellation fees may apply based on work completed
  • We are not liable for delays caused by customer-requested changes
  • Rush orders are subject to availability and additional charges
  • Force majeure events may affect order fulfillment without liability

Quality Assurance

  • All products undergo quality inspection before shipment
  • Minor variations in color, size, or finish are acceptable within industry standards
  • Claims for defects must be made within 7 days of delivery
  • We maintain BSCIC & SMETA certification standards
  • Quality issues will be assessed and resolved on a case-by-case basis
  • Photographic evidence may be required for defect claims

Intellectual Property

  • Clients retain ownership of their designs and intellectual property
  • We maintain confidentiality of all proprietary information
  • Samples and designs will not be shared with third parties without consent
  • Array Clothing retains rights to production processes and techniques
  • Marketing materials may feature client products with prior approval
  • Non-disclosure agreements available upon request

Liability & Warranties

  • Our liability is limited to the value of the specific order in question
  • We are not liable for indirect, consequential, or special damages
  • Products are warranted against manufacturing defects for 30 days
  • We are not responsible for design flaws in client-provided specifications
  • Shipping and customs delays are beyond our control
  • Clients are responsible for compliance with import regulations

Prohibited Uses

  • Services may not be used for illegal or unauthorized purposes
  • Products must comply with applicable laws and regulations
  • Counterfeit or trademark-infringing designs are prohibited
  • We reserve the right to refuse orders violating ethical standards
  • Child labor and unethical practices are strictly forbidden
  • Environmental regulations must be respected in all orders

Acceptance of Terms

By placing an order or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are entering into this agreement on behalf of a company or organization, you represent that you have the authority to bind such entity to these terms.

For questions regarding these terms or to discuss specific requirements for your project, please contact our legal team at legal@arrayclothing.com